Partial Outage

Incident Report for Kajabi

Resolved

All affected customers have their ability to send marketing emails via their custom email domain restored.

Posted Dec 04, 2020 - 13:57 PST

Update

Affected customers have been contacted as we work on resolving this issue for everyone.

Posted Dec 04, 2020 - 13:25 PST

Identified

Some of the affected customers' now have their ability to send marketing emails restored. We are working to restore this functionality for everyone.

Posted Dec 04, 2020 - 12:30 PST

Investigating

We are aware that a small number of customers who recently created custom email domains are unable to send marketing emails and we are actively investigating the issue. We will update this page as new information becomes available.

Posted Dec 04, 2020 - 11:56 PST

This incident affected: App Availability.