The incident has been resolved and app functionality has been fully restored. We greatly appreciate your patience while we worked towards the resolution.
Posted Dec 22, 2021 - 10:39 PST
Our vendor has reported restored fire uploading services and we are monitoring the results. You may run into sluggish uploads, but if the upload fails please reach out to our support team.
Posted Dec 22, 2021 - 09:39 PST
We are continuing to investigate this issue. Due to our vendor outage, we've noticed an increased file upload failure during this time. Thank you for your continued patience as our team diligently works to resolve this matter.
Posted Dec 22, 2021 - 08:20 PST
We've noticed some issues in the app affecting connectivity due to a vendor outage. Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.