Contact Import Job Latency

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Apr 12, 2024 - 18:41 PDT

Monitoring

We are seeing the latency for Contact imports going back down to normal levels. You should no longer experience any delays when importing contacts. We are continuing to monitor the situation.

Posted Apr 12, 2024 - 17:13 PDT

Investigating

We are currently investigating an issue that is causing latency for Contact import jobs. You may experience delays when importing your contacts. Our engineers are actively investigating and looking into the matter and we will provide further updates as soon as we have more information.

Posted Apr 12, 2024 - 13:52 PDT