Update - We’re currently experiencing longer-than-usual response times from our Support team following a major technology migration completed on Wednesday (10/29) night. Unexpected issues from this process have created a backlog.

Our team is actively working to resolve this and expects to return to normal response times by Monday (or sooner).

Nov 06, 2025 - 10:19 PST
Identified - We're experiencing a high volume of inquiries and wait times may be longer than usual.

We're working to get to our Heroes as quickly as possible. In the meantime, you may be able to find an answer to your question by visiting our Help Center at https://help.kajabi.com.

We appreciate your patience and understanding.

Oct 31, 2025 - 13:17 PDT
App Availability ? Operational
90 days ago
100.0 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Nov 15, 2025

No incidents reported today.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025

No incidents reported.

Nov 9, 2025

No incidents reported.

Nov 8, 2025

No incidents reported.

Nov 7, 2025

No incidents reported.

Nov 6, 2025

Unresolved incident: Notice Regarding Kajabi Support Wait Times.

Nov 5, 2025

No incidents reported.

Nov 4, 2025

No incidents reported.

Nov 3, 2025

No incidents reported.

Nov 2, 2025

No incidents reported.

Nov 1, 2025

No incidents reported.