All Systems Operational

Uptime over the past 90 days. View historical uptime.
App Availability Operational
90 days ago
100.0 % uptime
Today
Admin Operational
Coupons Operational
API Operational
Inbound Webhooks Operational
Checkout Operational
Offer Checkout Operational
Email Operational
Automated Site Emails Operational
Custom Email Domain Setup (CEDS) Operational
Marketing Email Editing and Scheduling Operational
Sites Operational
Page rendering Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 14, 2026
Unable to respond to disputes
Resolved - Functionality has been restored and the "Respond to dispute" button is working as expected.
May 14, 09:42 PDT
Monitoring - A fix has been deployed for the issue affecting the "Respond to dispute" button on disputed transactions. We are monitoring to confirm stability.
May 14, 09:23 PDT
Identified - We are aware of an issue where the "Respond to dispute" button on disputed transactions is not responding when clicked. We will update this status once we have more information.
May 14, 08:48 PDT
May 13, 2026
Inability to contact support via the profile menu
Resolved - This incident has been resolved.
May 13, 10:21 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 13, 08:35 PDT
Investigating - We are currently investigating reports of Heroes being unable to access the support portal through the "Contact support" on the top right menu in Kajabi. Our team is actively working to identify the cause and resolve this as quickly as possible.

As a temporary workaround, you can access our help center directly at help.kajabi.com for assistant or contact our support team via email at support@kajabi.com.
May 13, 07:05 PDT
May 12, 2026

No incidents reported.

May 11, 2026

No incidents reported.

May 10, 2026

No incidents reported.

May 9, 2026

No incidents reported.

May 8, 2026

No incidents reported.

May 7, 2026

No incidents reported.

May 6, 2026
Webhooks Settings Page Error
Resolved - This incident has been resolved.
May 6, 13:47 PDT
Identified - We have identified an issue where users are experiencing errors when attempting to access the Webhooks page via Settings > Integrations & Webhooks > Webhooks.

Our engineering team is actively working on a fix and we are moving as quickly as possible to restore full functionality. We will continue to provide updates as we make progress.
May 6, 13:39 PDT
May 5, 2026

No incidents reported.

May 4, 2026
Help Center Accessibility Issue
Resolved - This incident has been resolved.

In case you have been seeing the 404 error earlier, please clear your browser's cache to ensure you are loading the latest version of the Help Center.
May 4, 10:40 PDT
Monitoring - A fix has been implemented and we are monitoring the results.

Please clear your browser's cache to ensure you receive the latest updates. Thank you for your patience while we worked to resolve this issue.
May 4, 10:27 PDT
Investigating - We are currently investigating why the Help Center is not loading and is displaying a "404 Error". Our team is actively looking into the issue and working as quickly as possible to identify the cause. We will provide an update as soon as more information is available. Thank you for your patience.
May 4, 10:22 PDT
May 3, 2026

No incidents reported.

May 2, 2026

No incidents reported.

May 1, 2026

No incidents reported.

Apr 30, 2026

No incidents reported.

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