All Systems Operational

Uptime over the past 90 days. View historical uptime.
App Availability ? Operational
90 days ago
100.0 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 17, 2025
Intermittent PayPal Availability
Resolved - Some checkouts that offered multiple payment methods did not display PayPal as an option.
Other payment methods with Kajabi Payments and Stripe continued to function normally during this period.

Our engineering team identified the cause and released a fix.

This incident is now resolved.
Oct 17, 10:02 PDT
Oct 16, 2025
Elevated Checkouts Errors due to Paypal
Resolved - This incident has been resolved by PayPal.
Oct 16, 14:09 PDT
Monitoring - We’re observing recovery in PayPal functionality. We are continuing to closely monitor checkout processes and will update this status with any new information.
Oct 16, 13:01 PDT
Update - We have implemented a fix to address an issue where some checkout elements did not render correctly when PayPal was enabled at checkout, as a result of the ongoing issue with the PayPal REST API.

Paypal is continuing to investigate an issue with their REST API causing checkouts using PayPal to fail, you may refer to PayPal’s status page here: https://www.paypal-status.com/history/eventdetails/89894
Oct 16, 12:49 PDT
Investigating - PayPal is investigating an issue with their REST API causing checkouts using PayPal to fail, you may refer to PayPal’s status page here: https://www.paypal-status.com/history/eventdetails/89894

We’ve identified that this is also causing some checkout elements (such as the Card field with Kajabi Payments and Stripe) to not render correctly when PayPal is also enabled at checkout.
Oct 16, 11:59 PDT
Elevated PayPal errors
Resolved - This incident has been resolved by PayPal and we have observed full recovery.
Oct 16, 10:58 PDT
Monitoring - We have observed PayPal checkouts are recovering. We are continuing to closely monitor checkout processes and will update this status with any new information.
Oct 16, 09:33 PDT
Investigating - We are aware of an issue affecting checkouts using PayPal. We are actively investigating the issue, and we will provide updates to this page as soon as possible.

We have not identified any issues with other payment processors: Kajabi Payments and Stripe, which are fully operational.
Oct 16, 08:31 PDT
Oct 15, 2025
Communities doesn't load error
Resolved - This incident has been resolved.
Oct 15, 13:30 PDT
Monitoring - We have identified the root cause of the issue and pushed out a fix. We are continuing to monitor the situation.
Oct 15, 12:56 PDT
Investigating - We are currently investigating an issue that is preventing some Communities from loading. We will update you as soon as we have more information.
Oct 15, 11:20 PDT
Oct 14, 2025

No incidents reported.

Oct 13, 2025

No incidents reported.

Oct 12, 2025

No incidents reported.

Oct 11, 2025

No incidents reported.

Oct 10, 2025

No incidents reported.

Oct 9, 2025

No incidents reported.

Oct 8, 2025
Sites Getting Blocked
Resolved - On October 8th, between 1:00 AM PST to 2:00 AM PST, we identified issues regarding domains getting blocked that impacted traffic to some sites.

This has been fixed, and traffic is now back to normal.

This incident is resolved. Thank you for your patience and understanding.
Oct 8, 02:30 PDT
Oct 7, 2025
Inability to sign up for Kajabi Payments
Resolved - This incident has been resolved.
Oct 7, 10:44 PDT
Identified - We are aware of an issue that is preventing Heroes from setting up Kajabi Payments. We have already identified the issue and working to implement a fix.

This does not impact Heroes currently using Kajabi Payments or checkouts.

We will continue to monitor the situation and will update this status with any new information.
Oct 7, 09:52 PDT
Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025
Creator.io Maintenance
Completed - The scheduled maintenance has been completed.
Oct 3, 20:36 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 3, 20:00 PDT
Scheduled - We will be undergoing scheduled maintenance during this time.
Oct 2, 15:49 PDT
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