All Systems Operational
Uptime over the past 90 days. View historical uptime.
App Availability ? Operational
90 days ago
99.99 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Jun 13, 2021

No incidents reported today.

Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021
Support Chat is currently unavailable
Resolved - A fix has been implemented and our chat functionality has been restored. Thank you for your patience while we worked with our vendor towards a resolution.
Jun 10, 17:42 PDT
Update - Our chat vendor is diligently working on the issue. We apologize for the inconvenience and will provide an update once we have more information. Thank you for your continued patience.
Jun 10, 16:39 PDT
Investigating - We have noticed some issues that are affecting our chat support. Our chat vendor is still investigating and working towards a resolution. We'll provide an update as soon as we can, and please reach out to support@kajabi.com for assistance. We appreciate your patience and understanding at this time.
Jun 10, 15:54 PDT
Support Chat is currently unavailable
Resolved - A fix has been implemented and chat functionality has been restored. Thank you for your patience while we worked towards the resolution of the issue.
Jun 10, 14:52 PDT
Investigating - We've noticed some issues affecting our support chat. Our chat vendor is investigating and looking to resolve the matter. We'll provide an update soon as we have more from their team. Please reach out to support@kajabi.com for your needs. We greatly appreciate your patience at this time.
Jun 10, 13:58 PDT
Jun 9, 2021

No incidents reported.

Jun 8, 2021
Videos are not playing and uploads are failing.
Resolved - This incident has been resolved.
Jun 8, 06:39 PDT
Monitoring - The fix has been implemented by our vendor, and the app has returned to normal. We're now monitoring the platform and ensuring that functionality has stabilized.
Jun 8, 04:08 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 8, 04:06 PDT
Investigating - We’ve noticed some issues in the app affecting file uploads and video players. Our engineers are investigating and looking into the matter. We’ll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.

Our vendor is investigating the matter. We’ll provide an update soon once their team has identified the root cause. We greatly appreciate your patience at this time.
Jun 8, 03:44 PDT
Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021
Version 1.2.4 Encore landing pages are experiencing invalid Form submissions.
Resolved - Our team has resolved the issue. Every incident is thoroughly investigated to mitigate future occurrences. We greatly appreciate your patience while our team fixed the underlying problem.
Jun 4, 11:33 PDT
Monitoring - The fix has been implemented, and the app has returned to normal. We're now monitoring the platform and ensuring that functionality has stabilized. If you are still getting the error make sure you've refreshed the page and that should solve it out.
Jun 4, 11:03 PDT
Identified - Our team has identified the root cause of the issue. We are now implementing the fix to return functionality to this app feature. Once the fix is in place, we'll provide an update.
Jun 4, 10:59 PDT
Update - We've noticed some issues in the app affecting Form submissions on Encore-themed pages at version 1.2.4. This issue is intermittent and not consistent across all users or submissions. If you get a report of this error please request they follow these troubleshooting steps.
1. Refresh the page holding the Form
2. Use a Private browsing window for the browser being used.
3. Clear the cache of your browser. Follow step 1 of this article however there is NO need to follow the rest of the steps on this article. https://help.kajabi.com/hc/en-us/articles/1260803240810#h_01F0A2FE6DJ9JF0FW92FVSW410

Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We greatly appreciate your patience at this time.
Jun 4, 10:40 PDT
Investigating - We've noticed some issues in the app affecting Form submissions on Encore-themed pages at version 1.2.4. Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.
Jun 4, 10:04 PDT
Jun 3, 2021
Email delivery delays
Resolved - This incident has been resolved.
Jun 3, 09:08 PDT
Monitoring - Our vendor has implemented a fix for this issue, and we will continue to monitor the system's performance.
Jun 3, 07:13 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 3, 06:51 PDT
Investigating - We've noticed some issues in the app creating a delay in email deliveries. Please note that your emails are being recorded by the system and will go out eventually. Most emails are not being affected only a small percentage are experiencing this delay.
Our email vendor is investigating the matter. We'll provide an update soon once their team has identified the root cause. We greatly appreciate your patience at this time.
Jun 3, 06:22 PDT
Jun 2, 2021

No incidents reported.

Jun 1, 2021

No incidents reported.

May 31, 2021

No incidents reported.

May 30, 2021

No incidents reported.

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