In progress - We are beginning the gradual rollout and will provide updates as necessary throughout the course of the week. Please reach out to our support team through live chat or support@kajabi.com if you experience any issues. Thank you!
Aug 8, 14:43 PDT
Scheduled - As we continue to enhance account security, Kajabi will begin making changes to the login process over the course of this week in order to boost account security and improve your login experience. Throughout this rollout, you may notice a new login URL (https://id.kajabi.com/login) which will require you to re-enter your login credentials if using a password manager. If you encounter any issues logging in, please reach out to our support team through live chat or support@kajabi.com.
App Availability ? Operational
90 days ago
100.0 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Wistia Maintenance Aug 14, 06:00-07:00 PDT
Wistia, our video hosting partner, will be performing maintenance on Sunday August 14th, 6am PDT for approximately 30 minutes to 1 hour. During this time, you may experience a disruption with video uploading and encoding processes.
Posted on Aug 11, 10:19 PDT
Past Incidents
Aug 14, 2022

No incidents reported today.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

Unresolved incident: Kajabi Hero Login URL Change for Authentication.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022
Resolved - We've resolved an issue that affected upsells and order bumps for PayPal transactions in an unexpected way. Please contact our support team if you continue to encounter any issues. Thank you for your patience and understanding while we worked to resolve this issue.
Aug 5, 14:12 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 5, 14:02 PDT
Identified - We're investigating an issue that affects PayPal order bumps and upsells in an unexpected way. Customers who choose the PayPal order bump won’t be charged, and customers who choose a PayPal upsell will see the PayPal window close automatically without being charged. We will update you as soon as we have information to share.
Aug 5, 13:31 PDT
Aug 4, 2022

No incidents reported.

Aug 3, 2022
Resolved - This incident has been resolved.
Aug 3, 10:47 PDT
Monitoring - Earlier today a temporary fix was implemented to restore Dropbox upload accessibility. While this service is currently usable, we are opening a new status until confirming long-term sustainability. Please let our support team know if you encounter any issues uploading files with Dropbox in the meantime.
Jul 29, 17:46 PDT
Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.