All Systems Operational

Uptime over the past 90 days. View historical uptime.
App Availability ? Operational
90 days ago
100.0 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Mar 24, 2025

No incidents reported today.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025
Delays in chat messages affecting Kajabi live chat support
Resolved - This incident has been resolved.
Mar 21, 15:12 PDT
Identified - We are receiving reports of delays when we send outgoing messages to our Heroes via live chat. Our chat vendor is investigating and looking to resolve the matter. We'll provide an update soon as we have more information. Please reach out to support@kajabi.com for your needs.

Thank you for your continued patience, we will continue to update this page as the situation evolves.
Mar 21, 13:23 PDT
Mar 20, 2025

No incidents reported.

Mar 19, 2025

No incidents reported.

Mar 18, 2025

No incidents reported.

Mar 17, 2025

No incidents reported.

Mar 16, 2025

No incidents reported.

Mar 15, 2025

No incidents reported.

Mar 14, 2025

No incidents reported.

Mar 13, 2025
Stripe Integration Payment Issue
Resolved - The issue affecting subscription and multiple payment checkouts for Kajabi Heroes using Stripe has been resolved. We appreciate your patience and support.

This issue did NOT affect Kajabi Payments or PayPal.
Mar 13, 12:54 PDT
Investigating - We have identified an issue impacting a few Heroes selling subscription and multiple payment offers through our third party Stripe integration. Some customers may not be able to complete their purchases. Our team is actively investigating this with Stripe and will provide updates as soon as we have them. Thank you for your patience.

This issue does NOT affect Kajabi Payments or PayPal.
Mar 13, 09:11 PDT
Mar 12, 2025

No incidents reported.

Mar 11, 2025

No incidents reported.

Mar 10, 2025
Database Maintenance with downtime
Completed - The scheduled maintenance has been completed.
Mar 10, 00:07 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 22:00 PDT
Scheduled - We are upgrading the systems that support Communities on March 9th at 10PM PST to improve performance and reliability. The maintenance is expected to last approximately 2 hours, during which Communities may experience some brief downtime. Thank you for your patience and understanding!
Mar 3, 14:43 PST
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