All Systems Operational
Uptime over the past 90 days. View historical uptime.
App Availability ? Operational
90 days ago
100.0 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance Dec 4, 2022 22:00-22:01 PST
To help ensure high levels of service reliability, we will be performing a routine database restart on December 4th, 10pm PST. During this time, the app and all associated services will be unavailable. We expect the downtime duration to be approximately ~30 seconds to 1 minute, and we will be updating this page in real-time during and at the completion of the maintenance procedure.
We appreciate your patience while we constantly work towards improving your experience on the Kajabi platform.
Posted on Nov 26, 2022 - 22:00 PST
Past Incidents
Nov 27, 2022

No incidents reported today.

Nov 26, 2022
Kajabi Scheduler - Database Maintenance (11/26)
Completed - The scheduled maintenance has been completed.
Nov 26, 18:01 PST
In progress - The maintenance is currently in progress. You may encounter errors when trying to schedule meetings over the Kajabi Scheduler. We are going to update you as information comes along.
Nov 26, 16:59 PST
Scheduled - Kajabi scheduler’s dependency will be performing database maintenance this Saturday 11/26 at 5-6 PM PST. Session scheduling may not complete, changes to coaching settings (e.g. availability, session duration, coaching program title) may not be reflected in the scheduling UI for 2-4 minutes during this time frame. The failed scheduling in this time frame is expected to resolve automatically after the maintenance.
Nov 25, 18:25 PST
Nov 25, 2022
Kajabi Scheduler - Database Maintenance (11/25)
Completed - The scheduled maintenance has been completed.
Nov 25, 18:23 PST
In progress - The maintenance is currently in progress. You may encounter errors when trying to schedule meetings over the Kajabi Scheduler. We are going to update you as information comes along.
Nov 25, 17:01 PST
Scheduled - Kajabi scheduler’s dependency will be performing database maintenance Friday 11/25 5-6 PM PST and Saturday 11/26 at 5-6 PM PST respectively. Session scheduling may not complete, changes to coaching settings (e.g. availability, session duration, coaching program title) may not be reflected in the scheduling UI for 2-4 minutes during this time frame. The failed scheduling in this time frame is expected to resolve automatically after the maintenance.
Nov 25, 15:00 PST
Trouble Accessing the Kajabi Creator App
Resolved - This incident has been resolved and the new app version is now live. We would also like to note the following details:

Any new downloads will get the latest version.
People who have auto-update on will begin to get it in accordance with the device's update plan; anyone who has auto-updates turned off will be able to manually update the app from their App Store app.
If updating the app does not resolve the issue, please uninstall and reinstall it from the store in order to resolve it.
Nov 25, 10:29 PST
Update - We have submitted a fix for the issues related to the Creator App problems and are awaiting for the approval of the stores. Once cleared to publish, we will update this status with more information.
Nov 23, 18:10 PST
Identified - The issue has been identified to be connected with the iOS app and is being worked on with the highest priority. Thank you for bearing with us and we will keep you posted as soon as the new update is available in the iOS app.
Nov 23, 12:08 PST
Investigating - We're currently investigating an issue with the Kajabi Creator App wherein some users are unable to log in. We will keep you posted as soon as we have information to share.
Nov 23, 09:41 PST
Nov 24, 2022

No incidents reported.

Nov 23, 2022
Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022
File Upload Issues
Resolved - This incident has been resolved.
Nov 17, 14:29 PST
Monitoring - A fix has been implemented and we're currently monitoring file uploads. Please contact our support team if you are continuing to encounter any errors.
Nov 17, 13:56 PST
Investigating - We're currently investigating an issue that is affecting file uploads. We will keep you posted as soon as we have information to share.
Nov 17, 13:54 PST
Nov 16, 2022

No incidents reported.

Nov 15, 2022

No incidents reported.

Nov 14, 2022

No incidents reported.

Nov 13, 2022

No incidents reported.

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