Application Timeouts when using Kajabi
Update - We are investigating slow response times and occasional timeouts in the admin panel in Kajabi.

Some pages may take longer than usual to load or may time out while loading, and you may experience email delays.

We will provide updates as soon as we have more information.
Dec 09, 2024 - 13:53 PST
Investigating - We are investigating slow response times and occasional timeouts and in the admin panel in Kajabi.

Some pages may take longer than usual to load or may time out while loading.

We will provide updates as soon as we have more information.
Dec 09, 2024 - 10:08 PST
Uptime over the past 90 days. View historical uptime.
App Availability ? Operational
90 days ago
100.0 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Dec 10, 2024

No incidents reported today.

Dec 9, 2024

Unresolved incident: Application Timeouts when using Kajabi.

Dec 8, 2024

No incidents reported.

Dec 7, 2024
Database Maintenance With Downtime
Completed - The scheduled maintenance has been completed and the app is now available. We are monitoring the system to ensure stability and reliability.
Dec 7, 16:26 PST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 7, 16:00 PST
Scheduled - To help ensure high levels of service reliability we will be performing routine database maintenance on December 7th, 4pm PST.

During this time, we expect the app and all associated services to be unavailable for up to 30 minutes. We'll update this page in real-time throughout the maintenance procedure.

We appreciate your patience while we work towards improving your experience on the Kajabi platform.
Nov 18, 10:41 PST
Dec 6, 2024
Unable to create Send an email Automations
Resolved - This incident has been resolved. Thank you for your patience and understanding.
Dec 6, 13:56 PST
Identified - We have identified the cause of the issue and are working towards a resolution. Please continue to monitor this page for more updates.
Dec 6, 12:37 PST
Investigating - Heroes are experiencing an issue where they are unable to create a "Send an email" Automation. We are actively investigating the issue and will update you when we have more information.
Dec 6, 12:27 PST
Dec 5, 2024

No incidents reported.

Dec 4, 2024
Unresponsive Pages when making a change in Kajabi
Resolved - We have identified that some Heroes are experiencing unresponsive pages in the admin when using Google Chrome.

Please update Chrome to the latest version to resolve this issue. Please reach out to support@kajabi.com for additional support or questions.
Dec 4, 08:01 PST
Update - We are still investigating the cause of the issue. If you experience an issue with unresponsive pages in Kajabi, please reach out to our support team at support@kajabi.com.
Dec 3, 16:22 PST
Investigating - Some heroes are experiencing a unresponsive page when attempting to make changes in Kajabi. We are investigating these reports and looking for the cause of the issue. We will update when we have more information here. If you are experiencing this, please contact our support team by emailing support@kajabi.com or connecting via Live Chat. We'll be glad to help!
Dec 3, 08:16 PST
Dec 3, 2024
Dec 2, 2024

No incidents reported.

Dec 1, 2024

No incidents reported.

Nov 30, 2024

No incidents reported.

Nov 29, 2024
Email delivery delays
Resolved - This incident has been resolved.
Nov 29, 14:37 PST
Monitoring - Our email delivery vendor is experiencing delivery delays. We are continuing to monitor the situation and will update this page as additional information becomes available.

We will be monitoring to ensure emails are continuing to be delivered.
Nov 29, 09:14 PST
Update - We've had some reports of email sending being delayed. Please note that email delivery remains unaffected by these delays.

We are investigating the matter.

Thank you for your patience while we look into this.
Nov 29, 08:45 PST
Investigating - We've had some reports of email statistics not propagating to Kajabi's email reporting tool. Please note that email delivery remains unaffected by these delays.

Thank you for your patience while we look into this.
Nov 29, 06:57 PST
Nov 28, 2024

No incidents reported.

Nov 27, 2024

No incidents reported.

Nov 26, 2024

No incidents reported.

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