Resolved -
This incident is now resolved.
Jan 27, 10:32 PST
Monitoring -
A fix has been implemented and we are monitoring the results. Contact search may still not reflect recent email event data until the it gets backfilled. There is no data loss. We will continue to keep you updated here.
Jan 23, 10:48 PST
Identified -
The issue has been identified and a fix is being implemented.
Jan 23, 10:24 PST
Investigating -
We’re currently investigating an issue causing delays in processing recent email activity. As a result, Heroes may be unable to filter contacts by recent email events across broadcasts and sequences. We’ll update this status page as more information becomes available.
Jan 23, 09:29 PST