Some Kajabi Payments fee invoices may be incomplete
Identified - Some Heroes using Kajabi Payments may notice that a monthly fee invoice in Settings → Documents is incomplete for a month between May and September 2026. This can include fees from instant payouts.

We’ve found the cause and are working on a fix. Your payments and payouts are not affected. This only impacts the Payment Processing Fee Invoices.
Oct 29, 2026 - 14:31 PDT
Uptime over the past 90 days. View historical uptime.
App Availability Operational
Admin Operational
Coupons Operational
API Operational
Inbound Webhooks Operational
Checkout Operational
Offer Checkout Operational
Email Operational
Automated Site Emails Operational
Custom Email Domain Setup (CEDS) Operational
Marketing Email Editing and Scheduling Operational
Sites Operational
Page rendering Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Oct 30, 2026

No incidents reported today.

Oct 29, 2026

Unresolved incident: Some Kajabi Payments fee invoices may be incomplete.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

Kajabi mobile app member login issues
Resolved - This incident has been resolved.
Oct 26, 11:23 PDT
Monitoring - We’ve applied a fix for the mobile app login issue. If you’re still experiencing issues, please make sure you’ve updated to the latest version of the Kajabi mobile app from the App Store or Google Play.

You can find the iOS App here:
https://apps.apple.com/us/app/kajabi/id1485646310


You can find the Android App here:
https://play.google.com/store/apps/details?id=kajabi.kajabiapp&hl=en_US
Oct 20, 17:40 PDT

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

Kajabi mobile app member login issues
Resolved - This incident is now resolved.
Oct 20, 17:34 PDT
Investigating - We’re investigating reports that members are having trouble logging in to the Kajabi mobile app. Members may see errors or be unable to sign in. Logging in on a browser is not affected.
Oct 20, 16:20 PDT
Kajabi Mobile App Showing an Error and Blank Screen
Resolved - This incident has been resolved.
Oct 20, 17:33 PDT
Monitoring - Some users of the Kajabi Mobile App are seeing an “An unknown error has occurred” message.

To fix it, delete the Kajabi Mobile App from your phone and reinstall it from the App Store or Google Play. Once you sign back in, the app should work normally.

You can find the iOS App here:
https://apps.apple.com/us/app/kajabi/id1485646310


You can find the Android App here:
https://play.google.com/store/apps/details?id=kajabi.kajabiapp&hl=en_US

If you still see the error after reinstalling, please reach out to our support team and we’ll be happy to help.
Oct 19, 08:38 PDT

Oct 19, 2026

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage