Monitoring - Some users of the Kajabi Mobile App are seeing an “An unknown error has occurred” message.

To fix it, delete the Kajabi Mobile App from your phone and reinstall it from the App Store or Google Play. Once you sign back in, the app should work normally.

You can find the iOS App here:
https://apps.apple.com/us/app/kajabi/id1485646310


You can find the Android App here:
https://play.google.com/store/apps/details?id=kajabi.kajabiapp&hl=en_US

If you still see the error after reinstalling, please reach out to our support team and we’ll be happy to help.

Oct 19, 2026 - 08:38 PDT
App Availability Operational
Admin Operational
Coupons Operational
API Operational
Inbound Webhooks Operational
Checkout Operational
Offer Checkout Operational
Email Operational
Automated Site Emails Operational
Custom Email Domain Setup (CEDS) Operational
Marketing Email Editing and Scheduling Operational
Sites Operational
Page rendering Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Oct 19, 2026

Unresolved incident: Kajabi Mobile App Showing an Error and Blank Screen.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.

Oct 9, 2026

No incidents reported.

Oct 8, 2026

No incidents reported.

Oct 7, 2026

No incidents reported.

Oct 6, 2026

No incidents reported.

Oct 5, 2026

No incidents reported.