In progress - We are beginning the gradual rollout and will provide updates as necessary throughout the course of the week. Please reach out to our support team through live chat or email@example.com if you experience any issues. Thank you!
Aug 8, 14:43 PDT
Scheduled - As we continue to enhance account security, Kajabi will begin making changes to the login process over the course of this week in order to boost account security and improve your login experience. Throughout this rollout, you may notice a new login URL (https://id.kajabi.com/login) which will require you to re-enter your login credentials if using a password manager. If you encounter any issues logging in, please reach out to our support team through live chat or firstname.lastname@example.org.
Wistia, our video hosting partner, will be performing maintenance on Sunday August 14th, 6am PDT for approximately 30 minutes to 1 hour. During this time, you may experience a disruption with video uploading and encoding processes. Posted on
Aug 11, 10:19 PDT
We've resolved an issue that affected upsells and order bumps for PayPal transactions in an unexpected way. Please contact our support team if you continue to encounter any issues. Thank you for your patience and understanding while we worked to resolve this issue.
Aug 5, 14:12 PDT
A fix has been implemented and we are monitoring the results.
Aug 5, 14:02 PDT
We're investigating an issue that affects PayPal order bumps and upsells in an unexpected way. Customers who choose the PayPal order bump won’t be charged, and customers who choose a PayPal upsell will see the PayPal window close automatically without being charged. We will update you as soon as we have information to share.
Aug 5, 13:31 PDT
This incident has been resolved.
Aug 3, 10:47 PDT
Earlier today a temporary fix was implemented to restore Dropbox upload accessibility. While this service is currently usable, we are opening a new status until confirming long-term sustainability. Please let our support team know if you encounter any issues uploading files with Dropbox in the meantime.
Jul 29, 17:46 PDT