Update - We are continuing to monitor this matter. The annual subscription reminder email has been temporarily disabled while we implement a permanent solution. We apologize for this inconvenience while we fine-tune our systems to better serve you.
Jul 30, 19:55 PDT
Update - While the temporary fix is in place, we are continuing our efforts towards implementing a permanent solution. We will keep you updated when progress is made, and as always, thank you for your understanding and patience!
Jul 29, 15:16 PDT
Monitoring - We have identified the root cause of the issue and have implemented a temporary fix to prevent additional emails from sending while our Engineers implement a permanent solution moving forward. We will continue to monitor this issue. Thank you for you patience and understanding in this matter. We will update here again once the permanent fix is in place.
Jul 28, 17:11 PDT
Update - We are continuing to investigate thank you for your patience. No further renewal notifications will go out until after we have a fix in place.
Jul 28, 15:12 PDT
Investigating - If your Kajabi subscription is due to renew you may have received more than one email.
The subject of this email will be "Your Kajabi Subscription is Scheduled To Renew Soon". Our apologies for this error there is no cause for alarm. We are addressing this issue and ask for your patience while we locate the root cause.
Thank you so much!
Jul 28, 13:38 PDT
App Availability ? Operational
90 days ago
99.99 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 2, 2021

No incidents reported today.

Aug 1, 2021

No incidents reported.

Jul 31, 2021

No incidents reported.

Jul 30, 2021

Unresolved incident: If your Kajabi subscription is due to renew you may have received more than one email..

Jul 29, 2021
Jul 28, 2021
Resolved - Our team has resolved the issue. Every incident is thoroughly investigated to mitigate future occurrences. We greatly appreciate your patience while our team fixed the underlying problem.
Jul 28, 18:37 PDT
Monitoring - The fix has been implemented, and checkout has returned to normal. We're now monitoring the platform and ensuring that functionality has stabilized.
Jul 28, 17:56 PDT
Identified - Our team has identified the root cause of the issue. We are now implementing the fix to return functionality to this app feature. Once the fix is in place, we'll provide an update.
Jul 28, 17:44 PDT
Investigating - We've noticed some issues in the app wherein members are getting a "#" error when purchasing an offer. Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.
Jul 28, 17:42 PDT
Jul 27, 2021

No incidents reported.

Jul 26, 2021

No incidents reported.

Jul 25, 2021

No incidents reported.

Jul 24, 2021

No incidents reported.

Jul 23, 2021

No incidents reported.

Jul 22, 2021

No incidents reported.

Jul 21, 2021

No incidents reported.

Jul 20, 2021

No incidents reported.

Jul 19, 2021

No incidents reported.