Update - We encountered a technical issue that temporarily froze customer progression through date-based Automations between August 24, 2026 and August 27th, 2026. This meant that any time-sensitive campaigns you had running, like limited-time offers or deadline-based sequences may not have sent to all intended customers. The issue is fully resolved and automations have resumed normally.
If you had a time-sensitive automation that was intended to be processed over this time period, and believe you may be affected, please reach out to support@kajabi.com.
Aug 27, 2026 - 17:09 PDT
Identified - We are currently investigating reports of delays in Automations being applied.
Contacts may remain in an Automation step longer than expected before the next step is triggered. Though some steps may not appear visible, no data has been lost and will appear when the step completes.
Our team is working to resolve this as quickly as possible, and we will share another update shortly.
Aug 27, 2026 - 12:40 PDT
App Availability
Operational
90 days ago
99.82
% uptime
Today
Admin
Operational
Coupons
Operational
API
Operational
Inbound Webhooks
Operational
Checkout
Operational
Offer Checkout
Operational
Email
Operational
Automated Site Emails
Operational
Custom Email Domain Setup (CEDS)
Operational
Marketing Email Editing and Scheduling
Operational
Sites
Operational
Page rendering
Operational
Support
Operational
Kajabi Signups
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Aug 27, 2026
Unresolved incident: Delays in Automations Processing.
Resolved -
This incident has been resolved.
Aug 17, 13:04 PDT
Monitoring -
We received reports of errors when saving changes across multiple areas of Kajabi.
A fix has been deployed for the errors affecting saving across multiple areas of Kajabi, and saving should now be working as expected.
Our team is actively monitoring to confirm full resolution.
Heroes who continue to experience issues should try refreshing their browser, and can contact our support team if the problem persists.
Aug 17, 11:02 PDT
Resolved -
This incident has been resolved.
Aug 14, 13:41 PDT
Monitoring -
A fix has been implemented and we are monitoring the results.
Aug 14, 12:30 PDT
Identified -
Heroes may see previous values after saving changes in Course content. Updates are being processed and applied normally, but may not immediately display. You can refresh the page to see the updated content in the meantime.
Our engineering team is investigating and we will share another update as we have more information.
Aug 14, 10:21 PDT