All Systems Operational

Uptime over the past 90 days. View historical uptime.
App Availability ? Operational
90 days ago
100.0 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 16, 2025

No incidents reported today.

May 15, 2025

No incidents reported.

May 14, 2025
Third party vendor outage affecting contact imports and lead capture functionalities
Resolved - This incident has been resolved.
May 14, 15:18 PDT
Monitoring - Our third-party vendor has resolved the recent incident, and we are actively monitoring to ensure continued stability. Heroes should no longer experience issues with contact imports and lead generation.
May 14, 13:40 PDT
Investigating - One of our third party vendors is currently experiencing an outage that is affecting email validation. This may affect some Heroes and their customers, specifically impacting contact imports and lead capture functionalities.

Our team is actively monitoring the situation and is in contact with Mailgun for further updates. We will provide ongoing updates as we learn more.
May 14, 12:36 PDT
May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025

No incidents reported.

May 10, 2025

No incidents reported.

May 9, 2025
Intermittent Klarna Errors
Resolved - This incident has been resolved.
May 9, 19:01 PDT
Monitoring - We've identified that intermittent issues affecting Klarna payments were due to a third-party partner. They have implemented a fix, and we are observing recovery while continuing to monitor the situation.
May 9, 18:26 PDT
Update - We've identified that intermittent issues affecting Klarna payments were due to a third-party partner. They have implemented a fix, and we are observing recovery while continuing to monitor the situation.
May 9, 18:25 PDT
Investigating - We are currently investigating intermittent errors for customers that attempt to check out using Klarna. We will update this page when we have more information to share.
May 9, 16:42 PDT
May 8, 2025
Email Sending and Email Metrics are Delayed
Resolved - This incident has been resolved.
May 8, 14:41 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 8, 13:18 PDT
Identified - The issue has been identified and we are in progress of implementing a solution.

We will provide updates as soon as we have more information.
May 8, 10:51 PDT
Investigating - We are investigating email sending delays that are affecting some outbound emails. Email Metrics are also delayed.

We will provide updates as soon as we have more information.
May 8, 08:11 PDT
May 7, 2025
Intermittent Errors utilizing Kajabi
Resolved - A fix has been implemented and the issue is no longer occurring.

This incident has been resolved.
May 7, 15:03 PDT
Monitoring - A fix has been implemented, and we are seeing success in being able to access and edit pages and email templates.

We are currently reviewing and monitoring the results.
May 7, 14:35 PDT
Investigating - We are investigating reports of Heroes encountering an error when accessing Landing Pages, Website Pages, and Email Templates in the Admin view.

Making changes to the templates may also be impacted during this time.

Note:
This does not appear to impact the customer experience.

We'll provide an update soon. We highly appreciate your patience at this time.
May 7, 14:08 PDT
May 6, 2025

No incidents reported.

May 5, 2025

No incidents reported.

May 4, 2025

No incidents reported.

May 3, 2025

No incidents reported.

May 2, 2025

No incidents reported.

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