All Systems Operational
Uptime over the past 90 days. View historical uptime.
App Availability ? Operational
90 days ago
100.0 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
May 29, 2023

No incidents reported today.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023

No incidents reported.

May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

May 21, 2023
Scheduled Maintenance With Downtime
Completed - Maintenance has been completed and the app as well as all associated services are once again available. We are monitoring the system to ensure stability and reliability.
May 21, 20:48 PDT
In progress - Maintenance is currently in progress. We will provide updates as necessary.
May 21, 20:03 PDT
Scheduled - To help ensure high levels of service reliability, we will be performing maintenance on 2023-05-21 between 8pm and 9pm PDT.

The Kajabi platform and all associated services, including the sites of our heroes, will be unavailable for up to 60 minutes. Automations and email statistics will be paused during this period, and will automatically be re-run once maintenance is complete. Webhooks will fail and will need to be manually retried, this includes anything you may have configured in Zapier.

We anticipate that we will not be offline for the full duration, but we'll update this page in real-time throughout the maintenance procedure. We appreciate your patience while we work towards improving your experience on the Kajabi platform.
May 9, 16:04 PDT
May 20, 2023

No incidents reported.

May 19, 2023

No incidents reported.

May 18, 2023

No incidents reported.

May 17, 2023

No incidents reported.

May 16, 2023
Scheduled Maintenance, No Downtime Expected
Completed - The scheduled maintenance has been completed. We are monitoring the system to ensure stability and reliability.
May 16, 22:56 PDT
Update - The scheduled maintenance has been extended until 11pm PDT. We will provide updates as necessary and once the maintenance has completed. Thank you for your patience at this time.
May 16, 21:46 PDT
In progress - The scheduled maintenance is currently in progress. We will provide updates as necessary
May 16, 20:00 PDT
Scheduled - We will be performing routine maintenance on our database on 2023-05-016, between 8pm - 10pm PDT. During the maintenance procedure, we expect the app and all associated services will remain available. We'll update this page in real-time throughout this procedure.

As a reminder, we will be performing another maintenance on May 21st, 8pm - 9pm PDT which will include downtime. For more details on that procedure, please visit this link: https://status.kajabi.com/incidents/t6txr2g7njx1.
May 12, 17:50 PDT
May 15, 2023
Email Sent/Delivered Metrics Discrepancies
Resolved - This incident has been resolved.
May 15, 22:13 PDT
Monitoring - A fix has been implemented and emails sent moving forward will be correctly reported. Email campaigns sent between 5/13 4:30pm PDT - 5/14 11am PDT may have incorrect reporting, and we are working with our vendor to reconcile this information. We will update this page as soon as we have updates.
May 15, 11:41 PDT
Identified - The issue has been identified. We've confirmed emails are being delivered, however, stats are not reflecting correctly possibly due to a vendor outage. It is observed that less than 5% of the total number of sites that sent out broadcasts during the weekend are affected.

The issue is already being communicated with the vendor and we will keep you posted as soon as we have more information to share. We appreciate your patience and understanding.
May 14, 08:07 PDT
Investigating - We're investigating an issue with email broadcast sent/delivered metrics discrepancies. We will update this page as soon as we have more information available.

Thank you for your patience and understanding.
May 14, 06:32 PDT
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