All Systems Operational

Uptime over the past 90 days. View historical uptime.
App Availability Operational
Admin Operational
Coupons Operational
API Operational
Inbound Webhooks Operational
Checkout Operational
Offer Checkout Operational
Email Operational
Automated Site Emails Operational
Custom Email Domain Setup (CEDS) Operational
Marketing Email Editing and Scheduling Operational
Sites Operational
Page rendering Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Sep 17, 2026

No incidents reported today.

Sep 16, 2026

Video Processing and Audio Playback Issues
Resolved - Reprocessing of the affected videos has now been completed. All previously uploaded videos experiencing audio dropouts have been fixed and should be playing normally. Thank you for your patience while we worked with our provider to resolve this issue.
Sep 16, 09:34 PDT
Update - Reprocessing of the affected videos is still in progress.

Some previously uploaded videos may continue to show audio dropouts until that reprocessing completes. Our team is working as quickly as possible alongside our provider and will post another update once reprocessing has finished.
Sep 15, 08:23 PDT
Identified - We have identified the cause of the issues affecting video uploads and playback. A change made by our third-party video hosting provider is responsible for the longer processing times and audio dropouts reported on some recently uploaded videos.

The change has been rolled back to prevent new uploads from being affected, and impacted videos are being reprocessed.

Our team is working as quickly as possible alongside our provider to fully resolve this and will share an update when we have more information.
Sep 14, 16:52 PDT

Sep 15, 2026

Sep 14, 2026

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

[Communities Product Only] Email Delays
Resolved - This incident has been resolved.

Resolving it required clearing the affected email queue. This means some Community product emails from September 8–9 may not have been delivered, or may have been delivered more than once to your customers.

We apologize for the disruption this may have caused and appreciate your patience as worked to resolve this issue.
Sep 10, 09:57 PDT
Investigating - We're aware that some emails related to our Heroes' Community Product are being delayed. We are currently investigating the issue.

We'll share more information as soon as it's available.
Sep 10, 09:00 PDT

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Incident History Powered by Atlassian Statuspage