All Systems Operational
App Availability ? Operational
90 days ago
99.92 % uptime
Today
Admin Operational
Coupons ? Operational
API Operational
Inbound Webhooks ? Operational
Checkout Operational
Offer Checkout ? Operational
Email Operational
Automated Site Emails ? Operational
Custom Email Domain Setup (CEDS) ? Operational
Marketing Email Editing and Scheduling ? Operational
Sites Operational
Page rendering ? Operational
Support Operational
Kajabi Signups Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jan 27, 2022
Resolved - This incident has been resolved and we are continuing to carefully monitor app stability. We greatly appreciate your patience and understanding throughout this time.
Jan 27, 11:12 PST
Monitoring - A fix has been implemented and we're carefully monitoring the results.
Jan 27, 10:57 PST
Identified - The issue has been identified and its resolution is our absolute highest priority. Thank you for bearing with us and we will keep you posted as updates become available.
Jan 27, 10:56 PST
Investigating - We are investigating slow response times in the admin panel and published sites. Some pages may take longer than usual to load or may time out while loading. We will provide updates as soon as we have more information.
Jan 27, 10:40 PST
Jan 26, 2022

No incidents reported.

Jan 25, 2022
Completed - Our vendor's scheduled maintenance has been completed. The statistics in your videos are now available. We greatly appreciate your patience.
Jan 25, 14:43 PST
In progress - The stats database maintenance by our vendor is currently in progress. You may encounter issues when trying to access your video stats during the maintenance period. We are going to update you as information comes along.
Jan 25, 14:31 PST
Scheduled - Our vendor will carry out routine maintenance in one of its databases tomorrow, January 25, 2022 at 2:30 PM to 3 PM PST. Video statistics will not be accessible during maintenance. We appreciate your patience and understanding during this time.
Jan 24, 16:35 PST
Jan 24, 2022

No incidents reported.

Jan 23, 2022

No incidents reported.

Jan 22, 2022

No incidents reported.

Jan 21, 2022
Resolved - Our team has resolved the issue. Every incident is thoroughly investigated to mitigate future occurrences. We greatly appreciate your patience while our team fixed the underlying problem.
Jan 21, 08:10 PST
Monitoring - The fix has been implemented, and the app has returned to normal. We're now monitoring the platform and ensuring that functionality has stabilized.
Jan 21, 08:04 PST
Investigating - We've noticed some issues in the app affecting Web Application. Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.
Jan 21, 07:49 PST
Jan 20, 2022
Resolved - Our team has resolved the issue. Every incident is thoroughly investigated to mitigate future occurrences. We greatly appreciate your patience while our team fixed the underlying problem.
Jan 20, 22:37 PST
Monitoring - A fix has been implemented and we are monitoring the results. We recommend to clear your browser's cache and retry, and reach out to support if you continue to encounter forwarding errors and match the incident criteria.
Jan 20, 21:33 PST
Identified - We have identified that the issue resides with the IP address of the root domain's 'A' record. We are working on rectifying this for all domains that we are managing via Path A, but it may take some time for this sweep to complete. For immediate resolution, please reach out to our support team. Thank you!
Jan 20, 15:38 PST
Investigating - We've observed an uptick in forwarding issues with custom domains connected with Path A (connected using Kajabi nameservers). Investigating this is currently our highest priority and we will keep you updated. Thank you for your patience during this time!
Jan 20, 14:11 PST
Jan 19, 2022

No incidents reported.

Jan 18, 2022
Completed - Our File upload vendor’s maintenance has been completed successfully. You can now upload your files correctly. We greatly appreciate your patience.
Jan 18, 08:53 PST
In progress - The maintenance by our file uploader vendor is currently in progress. You may encounter errors when trying to upload during the maintenance period. We are going to update you as information comes along.
Jan 17, 23:31 PST
Scheduled - Our file uploader vendor will be performing maintenance on Monday, January 17, 2022 between 11:30PM and 3:30AM PST. File uploads would be unavailable during this period. We appreciate your patience during time.
Jan 14, 23:29 PST
Jan 17, 2022
Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022
Completed - The maintenance has been completed successfully. Chat and Email support is now available. We greatly appreciate your patience.
Jan 14, 03:32 PST
In progress - The maintenance is currently in progress. Our chat and email support will be inaccessible during this time. Please reach out to support@kajabi.com for assistance, however, please expect delayed responses during the maintenance period. We are going to update you as information comes along.
Jan 14, 02:18 PST
Scheduled - We’ll be performing maintenance that will be affecting our Customer Support system on Friday, January 14, 2022, from 2 AM to 4 AM PST. Email and chat support would be unavailable during this period. You can still reach out to support@kajabi.com for assistance. However, please expect a delay in our response. We appreciate your understanding during this time and you can visit this page for real-time updates.
Jan 11, 02:23 PST
Jan 13, 2022

No incidents reported.