Creating Coupons in non-USD currency may default to USD currency

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Nov 01, 2024 - 14:32 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2024 - 13:05 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 01, 2024 - 12:07 PDT

Investigating

We are currently investigating reports where heroes are creating coupons in non-USD currency and it is automatically defaulting to USD currency after save. We will update this page when we have more information to share.

Posted Nov 01, 2024 - 11:53 PDT