Kajabi Mobile App Showing an Error and Blank Screen

Incident Report for Kajabi

Monitoring

Some users of the Kajabi Mobile App are seeing an “An unknown error has occurred” message.

To fix it, delete the Kajabi Mobile App from your phone and reinstall it from the App Store or Google Play. Once you sign back in, the app should work normally.

You can find the iOS App here:
https://apps.apple.com/us/app/kajabi/id1485646310

You can find the Android App here:
https://play.google.com/store/apps/details?id=kajabi.kajabiapp&hl=en_US

If you still see the error after reinstalling, please reach out to our support team and we’ll be happy to help.

Posted Oct 19, 2026 - 08:38 PDT