Live Chat Unavailable

Incident Report for Kajabi

Resolved

Live chat accessibility has been fully restored for our heroes. Thank you for your patience while we worked towards the resolution.

Posted Aug 15, 2022 - 17:54 PDT

Monitoring

The fix has been implemented and live chat should be accessible once again after submitting your name, email, and question on the form. We are continuing to monitor for any issues.

Posted Aug 15, 2022 - 17:09 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Aug 15, 2022 - 15:36 PDT

Investigating

We are currently investigating errors when attempting to access live chat and in the meantime, support can be reached by sending an email to support@kajabi.com. Thank you for your patience and understanding during this time, we will update you as soon as we have information to share.

Posted Aug 15, 2022 - 14:54 PDT