Outbound Email Delays

Incident Report for Kajabi

Resolved

This incident has been resolved. If you are continuing to encounter delays, please reach out to our support team.

Posted Feb 21, 2022 - 12:05 PST

Update

Delays are continuing to improve while we monitor this incident.

Posted Feb 21, 2022 - 11:31 PST

Monitoring

Delays are declining however not yet fully recovered. We are continuing to monitor this service outage and will keep you posted as updates become available.

Posted Feb 21, 2022 - 11:17 PST

Investigating

We are currently seeing intermittent delays with outbound email deliveries due to a vendor outage. We are monitoring their service and will provide updates as they become available.

Posted Feb 21, 2022 - 10:48 PST

This incident affected: Email (Automated Site Emails, Custom Email Domain Setup (CEDS), Marketing Email Editing and Scheduling).