Stripe Payment Processing

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Jul 10, 2019 - 10:28 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 10, 2019 - 10:10 PDT

Identified

We are aware that credit card payments through Stripe are currently unable to be processed or delayed. This includes updating or canceling customer subscriptions. Stripe is aware of the issue and is working on a fix.

Posted Jul 10, 2019 - 09:55 PDT

This incident affected: App Availability.