Outbound email delivery and email event processing issue

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted May 27, 2024 - 07:36 PDT

Monitoring

A fix has been implemented by our upstream provider and we are monitoring the results.

Posted May 27, 2024 - 07:13 PDT

Identified

The issue has been identified and a fix is being implemented by the upstream provider

Posted May 27, 2024 - 07:01 PDT

Investigating

We’ve noticed some issues in the app outbound email delivery and email event processing due to the third party upstream outage. Our engineers are monitoring the situation. We highly appreciate your patience at this time.

Posted May 27, 2024 - 06:52 PDT