Error Page When Viewing Purchase Details

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Oct 24, 2023 - 11:51 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Oct 24, 2023 - 11:39 PDT

Identified

We've identified an issue that results in an error page when viewing the Purchase Details page of purchases made with Kajabi Payments. This does not impact the ability for customers to purchase offers, and does not impact purchase information pages for payments made with the PayPal or Stripe integrations.

Posted Oct 24, 2023 - 11:13 PDT