Kajabi Support Chat is experiencing delays causing a higher wait time than normal

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Nov 01, 2024 - 15:08 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Nov 01, 2024 - 13:36 PDT

Identified

The issue has been identified and a fix is being implemented.

Posted Nov 01, 2024 - 13:05 PDT

Investigating

We are currently experiencing issues with Live Chat causing a slight wait time in connecting to an agent. We are working quickly to resolve this and will be with you as soon as possible. Thank you for your patience.

Posted Nov 01, 2024 - 12:29 PDT