Receipts not being sent for successful purchases

Incident Report for Kajabi

Resolved

This issue has been resolved. Thank you for your continued patience throughout this time.

Posted Dec 08, 2023 - 16:09 PST

Monitoring

We have pushed out a fix for this issue and are continuing to monitor the situation. Affected receipts will slowly be sent out in the next 24 hours. There is no need to manually resend them.

Posted Dec 08, 2023 - 09:04 PST

Investigating

We are investigating an issue that may affect receipts sending and will provide updates as soon as we have more information.

Posted Dec 08, 2023 - 08:50 PST