Live Chat Intermittent Unavailability

Incident Report for Kajabi

Resolved

Live chat availability has recovered. Thank you for your understanding and please get in touch with support@kajabi.com if you continue to encounter any issues.

Posted Jul 28, 2022 - 13:24 PDT

Monitoring

A fix has been implemented by our live chat vendor and we anticipate that our heroes should no longer be experiencing any issues accessing live chat. We are continuing to monitor this situation and will provide updates when we have new information.

Posted Jul 28, 2022 - 12:24 PDT

Identified

We are aware of intermittent live chat degraded services that may impact some of our heroes. If you are among those experiencing live chat issues, please send an email to support@kajabi.com and we will be in touch with you as soon as possible. Thank you for your patience and understanding during this time.

Posted Jul 28, 2022 - 11:02 PDT