"Something went wrong" when accessing the Community Product

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Aug 04, 2026 - 10:46 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 04, 2026 - 09:38 PDT

Identified

We have identified the cause of the error occurring when accessing the Communities product. Our engineering team is implementing a fix and working as quickly as possible to restore normal functionality. We will share another update once the fix has been deployed.

Posted Aug 04, 2026 - 09:29 PDT