Upstream provider issue with image/video upload.

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Feb 10, 2021 - 18:44 PST

Update

Our upstream data provider has mitigated the file uploading issue that has effected our customers. We will continue to monitor until they resolve their app status.

Posted Feb 10, 2021 - 14:08 PST

Monitoring

The upstream data storage provider has indicated that they are having a major outage. We are monitoring their service for recovery.

Posted Feb 10, 2021 - 12:33 PST

Investigating

There appears to be an issue with our upstream data storage provider. This is causing failures when uploading video/images.

Posted Feb 10, 2021 - 11:58 PST

This incident affected: App Availability.