Delay in Contact data and search results on the Contact Screen

Incident Report for Kajabi

Resolved

This incident has been resolved.
Posted Jan 14, 2026 - 15:50 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 14, 2026 - 15:30 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 14, 2026 - 15:20 PST

Investigating

Contact data and search results are currently delayed. There is no data loss—all your information is safe. Newly created or updated contacts may take a little time to appear in your contact list.

We are currently investigating and will update this status when we have more information.
Posted Jan 14, 2026 - 15:08 PST
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