Kajabi Payments Payouts Paused Banner Issue

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Aug 05, 2024 - 19:09 PDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Aug 05, 2024 - 18:28 PDT

Identified

We have identified the issue and working on the fix. We will continue keeping this status updated with any new information.

Posted Aug 05, 2024 - 17:38 PDT

Investigating

We are aware of a bug that is causing an "Payouts Paused" banner to be displayed incorrectly for some Heroes using Kajabi Payments. This bug affects the user interface only. Hero payouts from Kajabi Payments are not affected.

We are actively investigating the issue and we will continue to update this status with any new information.

Posted Aug 05, 2024 - 17:25 PDT