Stripe Payment Processing

Incident Report for Kajabi

Resolved

This incident has been resolved.
Posted May 11, 2020 - 10:13 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 11, 2020 - 10:03 PDT

Investigating

We are aware of issues involving payment processing through Stripe. This includes updating or canceling existing Stripe subscriptions. We are investigating the issue and will provide updates as soon as possible.
Posted May 11, 2020 - 09:33 PDT
This incident affected: App Availability.