Delay in Contact data and search results on the Contact Screen

Incident Report for Kajabi

Resolved

This incident has been resolved.
Posted Jan 15, 2026 - 13:22 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 15, 2026 - 05:31 PST

Investigating

Contact data and search results are currently delayed. There is no data loss—all your information is safe. Newly created or updated contacts may take a little time to appear in your contact list.

We are currently investigating and will update this status when we have more information.
Posted Jan 15, 2026 - 04:26 PST