Unable to Clone Email Campaigns

Incident Report for Kajabi

Resolved

Our team has resolved the issue. Every incident is thoroughly investigated to mitigate future occurrences. We greatly appreciate your patience while our team fixed the underlying problem.
Posted Dec 09, 2021 - 15:43 PST

Update

Our team has resolved the issue. Every incident is thoroughly investigated to mitigate future occurrences. We greatly appreciate your patience while our team fixed the underlying problem.
Posted Dec 09, 2021 - 15:42 PST

Monitoring

The fix has been implemented, and the app has returned to normal. We're now monitoring the platform and ensuring that functionality has stabilized.
Posted Dec 09, 2021 - 15:28 PST

Identified

Our team has identified the root cause of the issue. We are now implementing the fix to return functionality to this app feature. Once the fix is in place, we'll provide an update.
Posted Dec 09, 2021 - 14:58 PST

Investigating

We've noticed some issues in the app that affects the cloning of Email Campaigns. Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.
Posted Dec 09, 2021 - 14:44 PST