Account login and site access resulting in time out.

Incident Report for Kajabi

Resolved

Our team has resolved the issue. Every incident is thoroughly investigated to mitigate future occurrences. We greatly appreciate your patience while our team fixed the underlying problem.

Posted Jun 21, 2022 - 01:17 PDT

Monitoring

We are observing an improvement in login attempts and site access. We shall continue providing updates as we progress. Thank you for your continued patience in the matter.

Posted Jun 21, 2022 - 00:33 PDT

Investigating

We are aware of attempts to access Kajabi accounts and accounts are resulting in an error 500/520. Our engineers are investigating and looking into the matter. We'll provide an update soon once our team has identified the root cause. We highly appreciate your patience at this time.

Posted Jun 21, 2022 - 00:04 PDT