Website Pages unable to save new content

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Jan 29, 2025 - 12:05 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 29, 2025 - 09:44 PST

Identified

We are investigating reports of Heroes encountering an error when saving pages on the theme editor. This only affects Website Pages on sites that include the Communities product.

Our engineers have identified the cause and implementing a fix.

We'll provide an update soon, once our team has validated that the solution has been implemented. We highly appreciate your patience at this time.

Posted Jan 29, 2025 - 09:40 PST