Outbound Email Campaign Delays

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Sep 21, 2022 - 14:15 PDT

Monitoring

A fix has been implemented by the upstream provider. We're seeing improvements with email sending as our vendor implemented a fix. We'll continue to monitor the situation.

Posted Sep 21, 2022 - 12:46 PDT

Identified

We’ve noticed some issues in the app that may result in delays of outbound email delivery and email event processing, due to a third party upstream outage. Our engineers are monitoring the situation and we will provide ongoing updates. We highly appreciate your patience at this time

Posted Sep 21, 2022 - 11:51 PDT

This incident affected: Email (Automated Site Emails, Custom Email Domain Setup (CEDS)).