This incident has been resolved by PayPal. Please get in touch with support if you've encountered any irregularities regarding PayPal payments made through the Kajabi integration during the window of this incident.
Posted Aug 15, 2023 - 09:37 PDT
Monitoring
We are once again observing increased success rates on checkouts using PayPal. We will continue to monitor the situation and will update this status with any new information.
We have not identified any issues with checkouts using other payment processors: Stripe and Kajabi Payments, which are fully operational.
Posted Aug 14, 2023 - 15:23 PDT
Update
Paypal identified the issue preventing checkouts from processing properly. PayPal is actively working on resolution to ensure that these checkout processes get back up and running as quickly as possible.
We have not identified any issues with checkouts using other payment processors: Stripe and Kajabi Payments, which are fully operational.
Posted Aug 14, 2023 - 14:58 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 14, 2023 - 14:55 PDT
Investigating
Paypal identified the issue preventing checkouts from processing properly. PayPal is actively working on resolution to ensure that these checkout processes get back up and running as quickly as possible.
We have not identified any issues with checkouts using other payment processors: Stripe and Kajabi Payments, which are fully operational.