Outbound Marketing Email Delays

Incident Report for Kajabi

Resolved

This incident has been resolved.

Posted Oct 07, 2021 - 09:40 PDT

Monitoring

Our vendor has implemented a fix and we have observed a steady decline in delays. We are continuing to monitor the situation until a full resolution has been reached.

Posted Oct 07, 2021 - 09:29 PDT

Identified

We are currently experiencing delays with some, but not all, outbound Marketing Email deliveries due to a vendor outage. No delays have been detected on Transactional Emails at this time, however we will continue to monitor and update as changes occur.

Posted Oct 07, 2021 - 08:55 PDT

This incident affected: App Availability.