Cloudflare Service Issues affecting access to Hero sites and Admin account with unexpected 500 errors

Incident Report for Kajabi

Resolved

This incident has been resolved.
Posted Dec 05, 2025 - 01:22 PST

Monitoring

A fix has been implemented by Cloudflare. We are continuing to monitor for errors to ensure all services are back to normal.
Posted Dec 05, 2025 - 01:16 PST

Investigating

We are aware of a Cloudflare incident that is causing Heroes and your members to experience an unexpected 500 error when visiting your page. Cloudflare is investigating this issue, and we will provide updates to this page as soon as possible.
Posted Dec 05, 2025 - 01:01 PST
This incident affected: App Availability.
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