Elevated PayPal errors

Incident Report for Kajabi

Resolved

This incident has been resolved by PayPal and we have observed full recovery.
Posted Oct 16, 2025 - 10:58 PDT

Monitoring

We have observed PayPal checkouts are recovering. We are continuing to closely monitor checkout processes and will update this status with any new information.
Posted Oct 16, 2025 - 09:33 PDT

Investigating

We are aware of an issue affecting checkouts using PayPal. We are actively investigating the issue, and we will provide updates to this page as soon as possible.

We have not identified any issues with other payment processors: Kajabi Payments and Stripe, which are fully operational.
Posted Oct 16, 2025 - 08:31 PDT
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